If this method doesn’t work for you, don’t worry. Without a clear idea of what the problem is, the customer may experience or perhaps contribute to the same technical issues even after the restore.Įven with the advantage of restoring factory installed drivers, applications and settings, it can take a customer many hours to get their data, applications, and settings back the way they want them.After resetting your laptop, it’s recommended to update your device drivers to the latest version to bring you the best possible experience. It is important to identify the root cause of the customers technical issue before restoring the OS to the factory image. PC Restore and Factory Image Restore are only intended to be used after all other attempts to identify and solve technical issues have failed. The average factory image restore takes less than 15 minutes a complete manual OS reinstall including drivers and applications can take 2 hours or more.īoth PC Restore and Dell Factory Image Restore use fewer steps than manual OS reinstallation methods.īoth PC Restore and Factory Image Restore restore all factory-installed drivers, applications and settings unlike the manual OS reinstall method this is a huge time-saver for both tech support and customers. Prosīoth Dell PC Restore by Symantec and Dell Factory Image Restore are considerably faster than manual OS reinstallation methods. There are various pros and cons to using the factory image restore applications (Dell PC Restore by Symantec in Microsoft® Windows® XP and Dell Factory Image Restore in Windows Vista®) as troubleshooting tools. Pros and Cons of Factory Image Restore Applications

When the restore operation is completed, click Finish to restart the computer.

Click Next. The computer is restored to the default factory configuration.

Click to select the check box for Yes, reformat hard drive and restore system software to factory condition.

In the Dell Factory Image Restore window, click Next.

Specify the language settings that you want, and then click Next.

Press the (Down Arrow) to select Repair Your Computer on the Advanced Boot Options menu, and then press Enter.If you do not see the Advanced Boot Options menu, restart the computer, and then repeat this step until you see the menu on the screen.

If you press F8 after the Windows logo appears, the Advanced Boot Options menu does not appear on the screen. Note: You must press F8 before the Windows logo appears on the screen.

Windows vista factory reset